Everything you need,
in one place.
Quickly access forms, policies, training videos, route tools, safety resources, manuals, and diagrams. Search by keyword or filter by category to find what you need faster.
👥 HR, Benefits & Company Basics
Use these for time off, payroll, retirement, handbook access, apparel, and company calendar items.
Team Calendar
Stay up to date with company plans and key dates.
Time Off & PTO
Submit a time off request or check your current PTO balance.
Company Handbook
Access the full employee handbook anytime.
Payroll Login
Access your pay stubs and payroll self-service account.
401(k) Employee Login
Access your retirement account.
Company Apparel Request
Request new company apparel and uniform items.
Company Directory
View current company contacts. Company email login may be required.
🧩 Requests, Forms & Office Workflows
Submit common office, accounting, sales, and marketing requests without hunting for the right link.
Company Credit Card Declined
Notify the bank that a card transaction was denied.
Invoice Void Portal
Notify Accounting that an invoice needs to be voided.
Sales Materials
Request proposals, product prices, custom brochures, or promotional reimbursement.
Marketing Materials Request
Request signage, promo flyers, or updated branding materials.
Store Owner Change Form
Submit when there is a change in store ownership or management.
New Installation Form
Fill out this form for a new installation.
Equipment Tag Color Key
Use this key to color-code your equipment tags.
🔧 Installation, Service & Route Support
Field techs and installers can quickly pull up install requirements, final steps, service procedures, and driver guides.
Installation Requirements
Plumbing and electrical requirement sheets for different unit types.
New Install Final Steps
Complete these items before leaving a new installation.
Sanitizing Instructions
Reference this guide when sanitizing equipment.
Service Technician Duties
Review expectations and responsibilities for technician route visits.
Service Call Procedure
Follow this process when receiving or responding to a service call.
Missed Stops Driver Guide
Follow this guide when servicing missed stops on your route.
🛡️ Safety Procedures
Review required safety procedures for stores, transport, installs, service work, and facilities.
🛡️ Company Safety Handbook
Company-wide safety handbook.
🛡️ Service Safety Procedures
Safety procedures for field service work.
🛡️ Installer Safety Manual
Safety manual for install crews.
🛡️ Service Technician Safety Manual
Technician-specific safety manual.
🛡️ Workshop Safety Manual
Safety manual for shop and build work.
🛡️ Scissor Lift Procedures
Scissor lift procedures and training reference.
▶️ Training Videos
Click a video to open it in a new browser tab.
▶ How to Swap Membrane (4 x 40)
Membrane swap tutorial.
▶ Program Softener (Fleck 5600)
Fleck 5600 programming tutorial.
▶ Program Softener (Fleck 5800)
Fleck 5800 programming tutorial.
▶ Coster Coin Changer Install and Removal
Coin changer install and removal tutorial.
▶ Coster Dispenser Nozzle Removal and Cleaning
Nozzle removal and cleaning tutorial.
▶ Coster UV Bulb Removal and Installation
UV bulb removal and install tutorial.
▶ Sterilight UV Bulb Replacement
Sterilight UV lamp replacement tutorial.
▶ Sterilight Ballast Replacement
Sterilight ballast replacement tutorial.
▶ PROCON Pump Visual Diagram
Visual pump diagram and animation.
▶ Solenoid Valve Visual Diagram
Visual solenoid valve diagram and animation.
Note: Current content is provided via industry partners. Our workshop crew will be filming in-house footage of routine builds to better assist field techs. These custom videos are currently in production and will be uploaded as the team completes them.
📘 User Manuals & Technical Guides
Access equipment guides, schematics, troubleshooting references, and component manuals used in the field.
📘 Midwest RO System Guide
RO system field guide.
📘 Midwest RO Troubleshooting Guide
Troubleshooting reference.
📘 Great Lakes RO System Guide
Great Lakes system guide.
📘 Great Lakes RO System Schematic
Great Lakes schematic.
📘 Coster 4-Select 1840 Operator’s Manual
Coster dispenser operator’s manual.
📘 Shurflo Pump Manual
Shurflo 4048 pump manual.
📘 PROCON Pump Manual
PROCON pump manual.
📘 UV Light — Aquafine SP
Aquafine SP UV manual.
📘 UV Light — Viqua Sterilight S5Q-PV
Viqua Sterilight UV manual.
📘 Additional Technical Manuals
Motor wiring, pressure switches, contact blocks, softeners, and decals.
📱 Handheld, Routes & Driver Tools
Quick references for company handheld devices, route data, Wi-Fi, Bluetooth, notes, pictures, and active route maps.
Handheld Instructions
Use these links for quick reference on operating your company handheld device.
Route Maps
Access active route maps for each driver region.
📇 Company Directory & Department Emails
Use the company directory for individual contacts, or tap a department below to reveal and open the department email address.
Company Directory
Open the current company contact list. Company email login may be required.